Flowing Pixels Systems

Remote Support

Get connected with a technician in seconds. Click the button below — if you have the RustDesk app installed, it will open automatically.

Launch Remote Support Not urgent? File a ticket instead

RustDesk isn't installed yet. Download our setup tool below — it installs RustDesk and connects it to our support server automatically.

Download Setup Tool (Windows)

Windows security warning? This is expected for any downloaded setup file. When prompted, click More info then Run anyway to continue. Once installed, come back here and click Launch Remote Support above.

RustDesk isn't installed yet. Download the Mac app below, then follow the setup steps.

Download RustDesk (Mac)

Open the .dmg and drag RustDesk to your Applications folder. If macOS blocks it, go to System Settings → Privacy & Security and click Open Anyway.

Then connect to our server: Open RustDesk, click the three-dot menu (⋯) → Network, and enter the following:

Server

desk.flowingpixels.com

Key

K+hHnWPJe0F1BVOR4RxxslTbqXbCNkaAYSqxe5Bd4iI=

Once saved, come back here and click Launch Remote Support.

How it works

Click "Launch Remote Support" The RustDesk app will open automatically. If nothing happens, it isn't installed yet — use the download button that appears below.

Read us your ID number A 9-digit ID appears in the app — just read it out loud over the phone.

Accept the connection Click "Accept" when prompted and your technician will be connected.

Call us while you connect

(530) 350-6883